about us

   
 

Founded in 1998 Alarm Central LLC has had only one main objective: To provide our Security Dealers and their customers with the best customer service available. By building on this philosophy we are providing our Security Dealers with a solid foundation to grow their companies. Alarm Central LLC is also aware of the constantly changing environment of the security industry. We have made a commitment to stay up to date with the latest in central station technologies including TCP/IP monitoring, video monitoring and Central Access, our secure web access program.

Alarm Central LLC realizes that in order to provide the best service available we must have the best employees. Our current staff has an average of over 5 years of experience with several employees over 10 years of experience! Before employment begins each new Alarm Specialist must pass a pre employment drug screening and also a rigorous background check. Our highly trained Alarm Specialist must complete an intensive 30 day training program. Once this program is completed; the Alarm Specialist is carefully monitored to ensure quality. After 90 days each Alarm Specialist is required to complete and pass the CSAA Central Station Online Level 1 course.

Since Alarm Central is a UL Listed central station we follow all of their strict guidelines and in many cases exceed their standard.